This was written by Lee Loughnane, who is a founding member and trumpet player for Chicago. On The Chris Isaak Hour, he explained: "I was at the end of a marriage, and I wanted to remain friends with her. I put that in the lyric: you can call on me even though we're not going to be together anymore, but it seems like the right thing to do. Since then I've changed my mind, of course."
The group's bass player Peter Cetera sang lead on this track. Various members of Chicago handled vocals, but Cetera sang the lion's share of their hits, including "You're the Inspiration" and "Hard to Say I'm Sorry."
Chicago VII was a double album with more jazz-influenced tracks than their previous two. "Call on Me" was the second single from the set, following "(I've Been) Searchin' So Long" and preceding "Wishing You Were Here." It made #1 on the Adult Contemporary chart, the second time the band made the top spot on the tally ("Beginnings" was their first). The band would eventually score eight AC #1s.
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